Customer handover

Once the contract of sale has been signed and cooling off period passed, enter your customer's details below, along with your email address.

Please ensure you have contacted the customer to discuss colour, interest in a three-phase charger, and remind them of next steps.

Once the form is complete, we’ll send the customer a site survey to start the installation process, and you’ll receive email confirmation that the order has been received.

Customer details

Car model

Charger colour

Customer confirmation

Cadillac retail team contact

Earliest delivery date

Standard installation exclusions
  • No ceiling or underfloor access (if there is no access, it will result in a variation).
  • Upgrades to infrastructure.
  • Upgrades to switchboard
  • Additional cable over 25m
  • Cases where the charger is installed away from building that the main switchboard is located in.
  • Rectifying of non-compliant existing works.
  • Work that takes place in commercial buildings.
  • Tag-outs for apartment buildings (RFID).
  • Extensive travel cost.
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Got a question or need advice?

Get in touch with our local support team of electricians, engineers, and all-around EV experts.

Need urgent product support?
Please email support@evnex.com or call 09 925 0396.

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