Customer handover

Please ensure the customer's balance owing is zero, then enter the customer's details below, along with the email of the Sales Ambassador looking after this order.

Once the form is complete, we’ll send the customer a site survey to start the installation process, and the Sales Ambassador will receive email confirmation that the order has been received.

Customer details

First name*

Last name*

Email*

phone number*

Car model

Model

Customer confirmation

Order number

I confirm the customer has paid for their vehicle in full. (Important: this is Cadillac’s commitment to order a charger)

Cadillac Sales Ambassador email

Your Cadillac email*

Earliest delivery date

Delivery Date*

Standard installation exclusions

No ceiling or underfloor access (if there is no access, it will result in a variation).
Upgrades to infrastructure.
Upgrades to switchboard
Additional cable over 25m
Cases where the charger is installed away from building that the main switchboard is located in.
Rectifying of non-compliant existing works.
Work that takes place in commercial buildings.
Tag-outs for apartment buildings (RFID).
Extensive travel cost.

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Got a question or need advice?

Get in touch with our local support team of electricians, engineers, and all-around EV experts.

Need urgent product support?
Please email support@evnex.com or call 09 925 0396.

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Thanks for getting in contact — our friendly team will reach out shortly!

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